SaaS Based ERP

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OVER VIEW
y CLOUD COMPUTING y ASP y SAAS y SAAS BASED ERP

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SAAS & CLOUD COMPUTING

y Software-as-a-Service is about delivering applications y

y y

as a service over the Internet in a pay-as-you-go model There are SaaS leaders across multiple categories of applications, including Customer Relationship Management (salesforce.com, Oracle),and many more Research analysts had estimated the size of the SaaS market to be between $12-14 billion by 2010. Cloud Computing, on the other hand, is about delivering both applications and infrastructure as a service Cloud Computing is generally defined in terms of three layers: application, platform, and infrastructure
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CONTD.,
y SaaS has evolved to become the application layer of Cloud Computing y The platform layer consists of providers such as Force.com, Microsoft Azure, Google App Engine, among others, that deliver a hosted platform and tools to build, run, and manage your applications in their cloud environment y The infrastructure layer consists of providers, including Amazon Web Services, IBM, Opsource, and others, that provide a hosted infrastructure to run and manage any cloud application you develop in a public or private cloud and pay for it y The Cloud Computing market is estimated to be anywhere from $60 billion to $165 billion over the next few years.
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Different Computing Models

y Utility computing y Why buy machines when you can rent cycles? y Examples: Amazon s EC2, GoGrid, AppNexus y Platform as a Service (PaaS) y Give me nice API and take care of the implementation y Example: Google App Engine y Software as a Service (SaaS) y Just run it for me! y Example: Gmail
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Cloud computing

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Example of Cloud Computing Services

y Gmail y Users can access their email "in the cloud" from any computer with a browser and Internet connection, regardless of what kind of hardware is on that particular computer y The emails are hosted on Google's and Microsoft's servers, rather than being stored locally on the client computer.

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ASP
An application service provider (ASP) is a business that provides computer-based services to customers over a network. Software offered using an ASP model is also sometimes called On-demand software or software as a service.

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SHIFT FROM ASP TO SAAS

y The first is that the ASP model concentrated on providing an organization with the ability to move certain application processing duties to a third-party managed server y ASPs were not necessarily concerned about providing shared services to multiple tenants y Most ASPs did not consist of the required amount of application and business domain knowledge regarding the applications they were running. y Another difference between the ASP and SaaS approaches is that most ASP-supported applications were immense client-server programs with simple HTML Web interfaces. y SaaS solutions today are designed specifically for the Web environment, which improves usability and manageability.
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SAAS
y Stands for Software As A Service y SaaS refers to software that is accessed via a web

browser and is paid on a subscription basis y An on-demand software and is a new model for deploying business services, that requires the provider to make access to the functionality available typically through a browsers

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SaaS cloud model

y In the software-as-a-service cloud model, the vendor

supplies the hardware infrastructure, the software product and interacts with the user through a front-end portal y SaaS is a very broad market y Services can be anything from Web-based email to inventory control and database processing y Because the service provider hosts both the application and the data, the end user is free to use the service from anywhere.
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Important characteristics of SaaS

The two important characteristics of SaaS are: y Network and Web-based access to commercial software computing services where the processing is done on a third-party server, rather than at each customer's location y A tenant-based pricing model for hardware, software, administration and consulting services

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Quality of SAAS

Highest Level of Security Performance Excellence High avaibility Automatic updates

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Highest Level of Security Security is vital for all organizations. Indeed, failures may have disastrous effects upon a company and its customers. SAAS ensures customer data protection through physical security, data encryption, user authentication and application security, amongst others. Performance Excellence SAAS guarantee a very high performance level, for serving Web pages, or for mass processing.

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High avaibility SAAS ensures new network servers and hardware to ensure the highest level of availability and Quality of Service for our customers. Automatic updates A major advantage of the Refine platform: Refine customers are always working with the latest version of SAAS. Thus, the whole community benefits from the latest innovations offered by our product development team.

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How do companies make use of SaaS?

y y y y y y y y y y

Customer Relationship Management (CRM) Collaboration Accounting Document management Project management Enterprise Resource Planning (ERP) Marketing Human Resource Management eCommerce Messaging
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Choosing the right SaaS

The following factors must be considered while choosing a SaaS
y Criticality of the SaaS solution y Risk mitigation y Scale to meet international business needs y Security and privacy capabilities y Ease of integration y Demand proven y Consistent SLA compliance y SaaS vendor viability
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Saas problems
y Security concerns about storing ERP data on a service-

provider site where it may be co-mingled with competitors' data y Shortage of ERP offerings in specific industry segments y Lack of product flexibility in terms of serving a user company's business processes y IT's fear of letting go of an application's reins

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TOP 5 VENDORS OF SAAS

1. Name: Salesforce.com Location: San Francisco 2.Name: NetSuite Location: San Mateo, Calif. 3.Name: SuccessFactors Location: San Mateo, Calif. 4.Name: Adobe Systems Location: San Jose, Calif. 5.Name: Axentis Location: Cleveland, Ohio
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Industry segment served by SaaS

y CRM (Customer Relationship Management) y Collaboration Applications y Security y HR

Example: -Reliance Data Centre(a division of Reliance Communications) -Infosys Technologies(Cloud based Solution for Auto Sector)
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ERP Software Customer Market Segments

y Used in small business market, mid-market and

enterprise based on following criteria -Annual revenues -Staff, IT staffing -Propensity to use SaaS -SaaS objectives -SaaS buy criteria -Customization preferences:

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Contd.
-Software analysts -publishers -Value Added Resellers (VARs) -consulting organizations -systems integrators -industry media organizations

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SaaS market size

y The interesting trend is their projections for SaaS,

there is a massive growth .The total global market size in 2011 is $21.2 billion and is projected to grow to 92.8 billion in 2016. y Now more companies like Google apps, Sales force, Net suite, email marketing platforms and hundreds more cloud services that are sold with the SaaS distribution model. y Forrester Research has released research report that they predict that the global cloud computing market will go from $40.7 billion in 2011 to $241 billion in 2020. - 13 2/2/2012 TEAM 24

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REASONS WHY SAAS IS CONSIDERED IMPORTANT NOW

y New generations of workers y International outsourcing is easier and more accessible

than ever y New software products can be launched more quickly, with less start-up capital y Data is becoming more important than the software itself y Synchronization can only happen if work is done through a shared third-party service
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Contd.,
y Organizations split up across many remote locations y IT budgets are shrinking, while storage and processing

requirements are rising y Cloud service providers invest more in security and high availability than the average company would be able to do in-house y Operating systems don t matter. Because SaaS applications all work through a client, emulator or web browser, you can use the same software on a Mac, PC or Linux machine
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BENEFITS OF SAAS
For the Consumer: y No client/server software installation or maintenance y Shorter deployment time y Global availability y Service Level Agreement (SLA) adherence y Constant, Smaller, Upgrades y Ease Your Internal IT Pains y Redistribute IT Budget

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Contd.,
For the Provider: y Aggregate operating environment y Predictable Revenue Stream y Predictable Growth y Focus On Smaller Upgrades Instead of Monster Patch Rollouts y Sales Becomes Customer Relationship Management

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Benefits of SaaS as ERP

y y y y y y y y

A faster time to value Minimal to zero capital outlays Minimal operational and maintenance costs Fewer required IT resources (both on the front end and the back end) Easier implementation and integration Remote Accessibility Easy Expansion Security

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Thank You

Team #
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