Leadership Insights from PPT

leaders.
ppt (bus1301)
Great Leaders Live with integrity, lead by example develop a winning strategy or big idea build a great management team inspire employees to greatness create a flexible, responsive organization use reinforcing management systems
leaders.ppt (bus1301)
Great Leaders passionate about what they do love to talk about it high energy clarity of thinking communicate to diverse audience work through people (empowering)
LEADERSHIP The Trust Factor in Leadership

Question: How does a trust-oriented

leader differ from a Machiavellian-oriented leader? Question: Which is more important, our actions or our words? Question: How concerned should we be about others?

Recommendation: Being trustworthy is good!!!
LEADERSHIP The Trust Factor in Leadership

Question: What is the role of competence

for a leader? Question: What is the role of open communication for a leader? Question: How does formalization in an organization undermine trust?
Recommendation: Learning to trust others is also good!!!
Management
keeps an organization running Leadership involves getting things started Leadership involves facilitating change
95% of American managers say the right thing. 5% of American managers do the right thing.
Future
Leaders.
When companies derive their advantage from intellectual capital, old management styles (carrots and sticks) are not sufficient.
Develop/communicate what company is trying to accomplish Create environment where employees can figure out what needs to be done AND then do it well.
CORE VALUES
Fairness Commitment Freedom Water Line

LEADERS:

Leaders vs. Managers

MANAGERS:

innovate focus on people inspire trust have a long-range view longask what and why have eyes on horizon originate challenge status quo do the right thing

administrate focus on systems and structures rely on control have a short-range shortview ask how and when have eyes on bottom line initiate accept status quo do things right
LEADERSHIPLEADERSHIP- Marks of a Great Leader

QUESTION: WHY ARE THE FOLLOWING TRAITS CONSIDERED CHARACTERISTICS OF GREAT LEADERS?

servicing and sacrificing initiating and risk taking needing no credit empowering others clarifying values
There Are Only Five Ways to Lead

(Article by Farkas and De Becker)

Strategic Approach Expertise Approach

Human Assets Approach

Box Approach
Change Approach
LEADERSHIP
Resistance to Empowerment

(Article by Williams) QUESTION: Why do managers resist change? QUESTION: Why do managers resist suggestions? QUESTION: Why are managers afraid to empower their subordinates? Recommendation: Dont leave this class thinking that you have cornered the market for good ideas Recommendation: Learn to recognize your strengths and weaknesses and those of others Recommendation: Learn that teams always do better than individuals, if there is a trust relationship among the team members

LEADERSHIP - Empowerment

Empowerment Strategies

Avoid competition for power, status, recognition Delegate Create and communicate a vision Insist that others diligently work to achieve meaningful goals Help others believe in their own worth and potential Create a culture in which fear and intimidation are replaced by trust Demonstrate a willingness to be supportive of others
EMPOWERMENT
Places responsibility for spotting/solving problems on employees. Requires leaders to ask for suggestions AND lets employees make decisions. Is easiest to implement in smaller, less bureaucratic organizations.

LEADERSHIP
Develop Ownership

There are always at least two owners of responsibility. Empowerers ask questions, organize data to confront people with reality, bring customers and performers together. Empowerers insist on tough standards. Empowerers support and coach. Conversations are the grist for the leaders mill.
LEADERSHIP
Develop Ownership
continued

You can lead a horse to water, but you cant make him drink. If you want the horse to drink, make sure the horse is thirsty. Head buffalo lock the barn door after the horse is stolen. Lead geese make certain nothing is ever stolen.
LEADERSHIP - Empowerment
Continued.
Learn to encourage and make full use of your talents and the talents of others.
Recommendation:
LEADERSHIP - The Magic of Vision

Vision sees what must be tomorrow, beyond what is today Customers help you see the vision Vision inspires

Vision is clarity Vision is a worthy commitment Vision generates supportive actions
LEADERSHIP - How Vision Works

The right vision attracts commitment and energizes people. The right vision creates meaning in workers lives. The right vision establishes a standard of excellence. The right vision bridges the present and the future.

LEADERSHIP
How You Know You Need a Vision

Is there evidence of confusion about purpose? Do employees complain about insufficient challenge? Do employees say they are not having fun any more? Is the organization losing market share or reputation for innovation? Are there signs of declines of pride in your organization? Is there excessive risk avoidance? Is there an absence of sharing? Is there a strong rumor mill?
LEADERSHIP
Customer Focus
What do customers really buy? Leaders focus on customers - and so does everyone else. Leaders focus on partnering, not selling. Leaders begin with the customers needs and wants. Solving problems spurs partnerships.
LEADERSHIP
Great Performance
Is this the best you can do? Remember, its leadership, not status quo-ship. Thinking incrementally moves you forward from today. Thinking strategically leads backward from the future. How many bugs is one too many? Begin with the end in mind.

LEADERSHIP
Create Value-Added Strategies Value
Stay close to the customer. The tough strategic question: What do I do? Value is solving the customers problems. Value is doing better than anyone else. Value-added strategies solve the problems that drive purchasing decisions. Leaders learn how to focus themselves and everyone else on solving the customers problems.
Some Managers are More Than Bosses - Theyre Leaders, Too

(Horowitz)

There is no one leader personality

they do inspire others to take risks they do inspire others to do more than they thought possible they set steep goals they instill in others that both failure and success are allowed
Look for the personal touch Screen your questioners Scan some Web sites Hang out and schmooze Probe past responses to personal emergencies
LEADERSHIP: Remove Obstacles

Structures send powerful messages.

Decentralize
Systems send powerful messages.

Performance
management systems Reward systems Information systems

decision making to the point of customer contact Cross-functional teams Simplified processes and procedures Focus on one customer, one product, one product/market combination
SEVEN SECRETS TO BUILDING: EMPLOYEE LOYALTY

Set high expectations Communicate constantly Empower, Empower, Empower Invest in their financial security Recognize people as often as possible Counsel people on their career Educate them
LEADERSHIPLEADERSHIP- Marks of a Great Leader

Recommendation:
You may never become a leader like the President of the United States or the CEO of a Fortune 500 firm, but these are all good qualities to have and to practice.
A leader is only as effective as the team Outperform peers Make excellence a habit Be willing to try new approaches Focus on what you need to do

Chapter #10 - Understanding Employee Motivation and Leadership

Theories of employee motivation

Theory X, Y TwoTwo-factor Theory Equity Maslow Expectancy Theory Goal Setting Theory

Reinforcement Participative management / Empowerment Job enrichment / Job design Leadership

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leaders.

LEADERSHIP The Trust Factor in Leadership

Question: How does a trust-oriented

Recommendation: Being trustworthy is good!!!

LEADERSHIP The Trust Factor in Leadership

Question: What is the role of competence

Recommendation: Learning to trust others is also good!!!

Fairness Commitment Freedom Water Line

Leaders vs. Managers

LEADERSHIPLEADERSHIP- Marks of a Great Leader

There Are Only Five Ways to Lead

Strategic Approach Expertise Approach

Human Assets Approach

LEADERSHIP - The Magic of Vision

Vision is clarity Vision is a worthy commitment Vision generates supportive actions

LEADERSHIP - How Vision Works

Some Managers are More Than Bosses - Theyre Leaders, Too

There is no one leader personality

LEADERSHIP: Remove Obstacles

Structures send powerful messages.

Systems send powerful messages.

management systems  Reward systems  Information systems

SEVEN SECRETS TO BUILDING: EMPLOYEE LOYALTY

LEADERSHIPLEADERSHIP- Marks of a Great Leader

Chapter #10 - Understanding Employee Motivation and Leadership

Theories of employee motivation

Reinforcement Participative management / Empowerment Job enrichment / Job design Leadership

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management systems Reward systems Information systems