Management Information Systems

Course Overview PGPM (2006-09)

Objective
 

 

To provide students with a basic understanding of the technologies used in information systems. To understand the skills needed to manage and use information systems in changing technological and organizational settings. Identify the process of building an information system and the end-user's role in that process. Identify strategies, policies, and procedures for effective management of information system.

Course Outline
         

Information System for Competitive Advantage Information Systems Planning & Designing Business Process Reengineering & IT Information System for Digital Firms Decision Making & Information Support Systems Intelligent Support Systems Data Warehousing & Data Mining SCM & ERP Enterprise-wide Networks Managing Information Systems

Textbook


James OBrien, Management Information Systems 7th Edition, Tata McGrawhill

Evaluation Criteria
Cases  Quiz  Assignments  End Term


20% 20% 20% 40%

Assignment Schedule
 

 

Madisons Department Store (7th February, 2007) Second Time Around Movies (21st February, 2007) ABC Inc. Health Benefits (7th March, 2007) Franklin University: Student Scholarship (21st March, 2007)

SESSION

1
Introduction to
Information Systems

SESSION OBJECTIVES
     

Why IT? Define information systems Describe the major changes in organizations and management Describe the role of the information system as an enabler to critical response activities Describe various information systems Describe operational, managerial, and strategic activities *

Why IT?
Because of the CHANGING BUSINESS ENVIRONMENT
  

GLOBALIZATION TRANSFORMATION OF INDUSTRIAL ECONOMIES TRANSFORMATION OF THE ENTERPRISE

GLOBALIZATION
   

Offer new opportunities Competition in world market Global work groups Global delivery systems

INDUSTRIAL ECONOMIES
     

KNOWLEDGE-BASED ECONOMIES PRODUCTIVITY NEW PRODUCTS & SERVICES KNOWLEDGE AS AN ASSET TIME-BASED COMPETITION SHORTER PRODUCT LIFE

TRANSFORMATION OF ENTERPRISE
      

FLATTENING DECENTRALIZATION FLEXIBILITY LOCATION INDEPENDENCE LOW TRANSACTION COSTS EMPOWERMENT COLLABORATIVE WORK

EMERGENCE OF THE DIGITAL FIRM



DIGITALLY-ENABLED RELATIONSHIPS WITH CUSTOMERS, SUPPLIERS, EMPLOYEES CORE BUSINESS PROCESSES VIA DIGITAL NETWORKS DIGITAL MANAGEMENT OF KEY ASSETS

How IT can Transform Organisation?

    

Global Networks


International division of labour; global reach Collaborative & Team work Decentralisation & Flattening, better sharing of info. Virtual organisations Easy access at all levels

Enterprise Networks


Distributed Networks


Portable computing


GUI


SYSTEM

INPUT

PROCESS

OUTPUT

FEEDBACK

DATA & INFORMATION



DATA: STREAMS OF RAW FACTS REPRESENTING EVENTS SUCH AS BUSINESS TRANSACTIONS INFORMATION: CLUSTERS OF FACTS MEANINGFUL & USEFUL TO HUMAN BEINGS IN PROCESSES SUCH AS MAKING DECISIONS

FUNCTIONS OF AN INFORMATION SYSTEM ENVIRONMENT

Customers ORGANIZATION INFORMATION SYSTEM
INPUT PROCESS OUTPUT

Suppliers

FEEDBACK

Regulatory Agencies

Stockholders

Competitors

What is an Information System?



Information system is a set of procedures that collects, process, store and disseminate information to support decision making. From a Business Perspective An Information System is an organisational and management solution, based on information technology, to a challenge posed by the environment. Information Systems are more than Computers.

INFORMATION SYSTEMS

ORGANIZATIONS

TECHNOLOGY

INFORMATION SYSTEMS

MANAGEMENT

ORGANIZATIONS


 

PEOPLE: Managers, knowledge workers, data workers, production or service workers STRUCTURE: Organization chart, groups of specialists, products, geography OPERATING PROCEDURES: Standard Operating Procedures (SOP), rules for action POLITICS: Power to persuade CULTURE: Customs of behavior

MAJOR BUSINESS FUNCTIONS

    

SALES & MARKETING MANUFACTURING FINANCE ACCOUNTING HUMAN RESOURCES *

INFORMATION

TECHNOLOGY


Tools that hold the organisation

    

HARDWARE SOFTWARE STORAGE COMMUNICATIONS NETWORKS

APPROACHES TO INFO SYSTEMS

COMPUTER SCIENCE MANAGEMENT SCIENCE

TECHNICAL APPROACHES
OPERATIONS RESEARCH

IS
SOCIOLOGY POLITICAL SCIENCE

PSYCHOLOGY

BEHAVIORAL APPROACHES

SYSTEM INTERDEPENDENCE
INTERDEPENDENCE
HARDWARE

BUSINESS Strategy Rules Procedures ORGANIZATION

SOFTWARE

DATABASE

TELETELECOMMUNICATIONS INFORMATION SYSTEM