THEME: STUDENTS: TEACHER: GRADE:

FUNCTIONS AT A TRAVEL AGENCY EDWIN MAMANI CASTILLO LEDY E. MURILLO PALZA V CICLE

TACNA PERU 2012

EDWIN MAMANI CASTILLO (HANZA_3000@HOTMAIL.COM) 2012

EDWIN MAMANI CASTILLO (HANZA_3000@HOTMAIL.COM) 2012

MANAGER

SECRETARY

COMMERCIAL MANAGER

ADMINISTRATIVE MANAGER

OPERATIONS MANAGER

SALES PROMOTER

CASHIER

accountant

NATIONAL TOURISM

SALES

ACCOUNTING ASSISTANT

INCOMING TOURISM

EDWIN MAMANI CASTILLO (HANZA_3000@HOTMAIL.COM) 2012

DESCRIPTION OF CHARGES
1) MANAGER: The manager is the person who disposes of the recourse of the agency also he is the legal representative
2) SECRETARY: Secretary Functions can include various clerical duties such as answering phones, typing, filing, opening mail and getting coffee. However, the secretary reports directly to the manager and assists the manager in various ways to make his job easier as well as keeping the office organized.

EDWIN MAMANI CASTILLO (HANZA_3000@HOTMAIL.COM) 2012

DESCRIPTION OF CHARGES
3) COMMERCIAL MANAGER: The role of a Commercial Manager is highly varied. He takes individual responsibility for sales, marketing, contracting, negotiations, finance. SALES PROMOTER: Sales promoters must inform potential customers about the features and benefits of the product they're selling. Sales promoters must identify needs in people and then convince them that the product they sell fills that need. Customers ask many questions before buying a product. They'll want to know how much the product costs, how it works and how long it lasts. Potential customers will want to know how this product is different from others. SALES: The main function of a sales department is attract and retain customers. but the number one objective is to attract and retain customers. The next is to increase the sales volume considering a particular period of time.

EDWIN MAMANI CASTILLO (HANZA_3000@HOTMAIL.COM) 2012

DESCRIPTION OF CHARGES
4) ADMINISTRATIVE MANAGER: An Administrative Manager would need to be positive, enthusiastic, have good leadership skills, get on well with people, be firm but just and have the ability and perseverance to try and help the company achieve their goals. She/he should be able to motivate people and make them feel that they are an important cog in the business wheel. CASHIER: Is the person who has the responsibility of collecting the services, also he / she must have a control of the input and output of money from the company

ACCOUNTANT: Accountant supervise and coordinates the work of the book keeper, staff, writes up more important private and impersonal accounts and prepares the annual profit and loss accounts and balance sheet.

Accountant also interprets such accounts, prepares statistical and financial data, there from and advises the proprietors of business generally, on all the higher and more important aspects of accountancy and finance.
Accounting Assistant: Responsible for daily cash flow management, which consists of posting insurance and patient payments as wellW I N applicableA contractual E D as M A M A N I C S T I L L O (HANZA_3000@HOTMAIL.COM) 2012 adjustments.

DESCRIPTION OF CHARGES
5) OPERATIONS MANAGER: An operations manager runs the day-to-day operations of an organization or business. Her sole purpose is to find ways to make the company more productive by providing effective methods in its business operations. usually he prepares program budgets, facilitates several programs around the company, controls inventory, handles logistics and interviews and supervises employees. In addition, she must have great communication skills. NATIONAL TOURISM: Area responsible for the preparation of the product that meets thetastes and preferences of the national market as well as foreign residents

INCOMING TOURISM: Responsible for the

preparation of the product whose destination isoutside. usually work through a wholesaler agency who is requestingtheir programs according to the tourist destinations that promotions and overseas contacts to ensure good service to our

EDWIN MAMANI CASTILLO (HANZA_3000@HOTMAIL.COM) 2012