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Synergy Inspiration Leadership

Sub membership to National Co-op bank Ltd of Saraswat Bank from

NFS (NPCI Network)


Technology support by

Saraswat Infotech Limited


12 March 2013 Confidential

Synergy Inspiration Leadership

Features
Access to more than 82,000 ATMs across the Country (except at VISA, MASTERCARD networks) Can work as Debit Card at Merchants outlets, in near future. At least to have one ATM machine Additional service for SaaS clients of SIL Bank can earn Income through Acquirer module

Synergy Inspiration Leadership

Basic requirements
Bank should be licensed by RBI Needs to have +ve net worth. Opt for sub-membership of Saraswat Bank (Saraswat Bank being Direct member will act as Sponsor bank) Apply for IIN from NPCI Execute required docs with NPCI ATM Card layout to be re-designed with RuPay logo. Open Current account (for settlements) with Saraswat Bank with Minimum amount of Rs 5 lac. Need to keep FD with Saraswat bank (5 times of Current
a/c stipulated balance)

Synergy Inspiration Leadership

ATM Transaction flow under NFS connectivity

Synergy Inspiration Leadership

Synergy Inspiration Leadership

Process
IIN application to NPCI along with IIN issuance fee of Rs 9235 + Service Tax Allotment of IIN within 15 days Execute IIN License Agreement Undertaking on Rs 300/- stamp paper Finalize on Card Design and printing UAT on 8 10 Sample cards by NPCI Readiness of Setup at SIL Vashi Go live ..

Synergy Inspiration Leadership

Synergy Inspiration Leadership

Sample Card design

Synergy Inspiration Leadership

Role & Responsibilities


Saraswat Bank
To accept sub membership of the bank To accept CA & FD in Settlement a/c Settlement Guarantee on behalf of sub member bank To debit CA of member bank as per the transaction report recd from NPCI on daily basis.

Synergy Inspiration Leadership

Role & Responsibilities


Sub Member Bank To apply for sub membership of Saraswat bank and IIN to NPCI Execute required documents with NPCI Re-design the ATM cards with

Participate in UAT along with SIL & NPCI Maintain required balance as per the LIMIT given Maintain its own ATM machines with Cash management To send Charge-back and complaints to SIL in reasonable time.

RuPay logo at the right bottom on the Front side of the card SILs name & logo on the back side of the card as Powered by

Synergy Inspiration Leadership

Role & Responsibilities


Saraswat Infotech Limited (SIL)
Technology support PIN/CARD management File generation at SIL PIN printing at FIS (efunds)on blank stationery PIN offset upload at SIL Emboss file to FIS Card printing at MCT (Manipal Card Tech.) Card pick up from MCT Dispatch of Card/PIN through Courier services
With Banks envelop To Bank HO OR Branch

Synergy Inspiration Leadership

Role & Responsibilities


Saraswat Infotech Limited (SIL)
Transactions and ATM switch monitoring Network monitoring NFS transactions reconciliation NFS Chargeback /Dispute Customer Complaint handling Hot-listing of cards on Customers request To co-ordinate with NPCI Hyderabad and Sub member bank for disputes To download MIS reports from NPCI site and forward it to sub member banks

Synergy Inspiration Leadership

Reports from SIL


No. of Transactions done (Issuer/Acquirer) Issuer settlement Issuer (Chargeback, Debit adjustment, Credit adjustment, Chargeback accepted , Representment, Pre-arbitation, Pre-arbirtation representment, Debit chargeback, Debit representment, arbitration, All good faith) Acquirer (Chargeback, Debit adjustment, Credit adjustment, Chargeback accepted ,Representment, Pre-arbitation, Pre-arbirtation representment, Debit chargeback, Debit representment, arbitration ,All good faith)

Synergy Inspiration Leadership

Commercials -

(exclusive of service tax)

Transaction charges
Cash payment Rs 18+ (50 paise for NFS) Balance Inquiry Rs 8+ (50 paise for NFS)

Card / PIN management


Without delivery Rs 42 per card Courier services - On actual (Agreement by the bank)

Service charges
First 2 months FREE Total cards issued X Rs. 20 per card per month

Synergy Inspiration Leadership

Thank you ! and welcome to NFS network!


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