Professional Documents
Culture Documents
Manager
ISO 31000
Risk is the potential that a chosen action or activity (including the choice of inaction) will lead to a loss (an undesirable outcome)
Personal Money, Health, Happiness Operation Sales, Collection, Profit Project Cost, Quality, Schedule
What?
How?
Why?
Effect
WHY
Objectives
Uncertainty
Objective
1. 2. 3. 4. Best performance Least cost On time Least surprises
Uncertainty
1. 2. 3. 4. Lender Insurer Contract Governance
Effects
Property Damage. Liability to 3rd Party. Injury. Dispute. Negligence.
1. The disproportionate role of high-impact, hard-to-predict, rare events 2. The noncomputability of the probability of the consequential rare events 3. The psychological biases that make people blind to uncertainty
Pop Quiz
Context
HOW
Evaluate Analyze
Understand
1. Things You Know, You Know 2. You Know, You Dont Know 3. You Dont Know, You Dont Know
Analyze
Impact
Likelihood
Evaluate
Opportunity
Threat
Prioritize
Increase Good Reduce Bad
Decide
Accept Share Avoid Mitigate Reduce likelihood Reduce Impact
Control
Preventive Detective Directive Corrective Process Inspect Instruct Recover
Risk Plan
WHAT
Risk Report Risk Register
3 Parts
Risk Assessment Report Risk Register Risk Management Plan
5 Steps
Review
Context
Evaluate Analyze
Identify
Risk Assessment
1. 2. 3. 4. 5. To CRO, Senior Management or Board Status of operation or project Assumptions that remains right or otherwise. List of High Risks. List of Critical Risks or risks which have turn into Problem. 6. Status of Control and Responses to risks.
Risk Register
1. 2. 3. 4. 5. 6. How much are the financial exposure? What are the High and Critical Risks? How much control do we have? How should we respond to the risks? What can we do to improve control? What are most urgent and important action that we need to take right now?
What do we have? Whatever. What to do? Just do it. When to review? Why review?
Late for office due to bad traffic causing discipline problem at work Store caught fire due to inadequate fire safety measaure causing loss of stock.
Likely
Moderate Set alarm clock at 5.30am High Install fire alarm, smoke sensor and fire extinguisher Business Interuption Insurance
Loss of income
NU / NI
Unlikely
RM10k
U / NI
Factory flooded Rare causing lack of raw materials and completed products not able to be exported.
Extreme
RM10m
NU / I
Next
Greenland, Ilulissat, Underwater image of icebergs floating near face of Jakobshavn Isfjord
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